Empress Hotel, Chiangmaihotels Thailand

*Reviews of recent stays*	*Comment on the hotel*	*The* *reservation service*
Manel Wijesekera 2008-11-07	Empress Hotel, Chang Klan This hotel was very good. The staff personnel are pretty helpful and the place is kept clean. The breakfast buffet in the mornings is quite big and delicious, if you chose to eat in the hotel. I would recommend this hotel.	The sawadee website was quite helpful and found better rates than if we were to book the hotel myself. Very easy to use and the responses were faster than I expected as they say it may take 24hrs.
Peter Saunders 2008-10-21	Empress Hotel, Chang Klan Awesome. Great service and best breakfast EVER. Rooms are great. Good value. We booked a great 1 day trek through the hotel. Fantastic.
Jill 2008-09-30	Empress Hotel, Chang Klan We can t say enough good things about the Empress hotel. This was our first visit to Thailand and to Chiang Mai, so we were starting from scratch. We read the other great reviews about the Empress hotel and decided to give it a try. This was definitely the best hotel we stayed in on our trip--and it was such a great value! We traveled with our 3 children and stayed in two rooms. One had three real single-sized beds (not a rollaway)and the other was next door and had a king size bed. The rooms were very clean, spacious and well decorated. Breakfast was included and was very nice! You have to pay to use the internet there, but the clock runs for actual time used, not time on the clock. If we travel to Chaing Mai again (and I hope we will--we loved it!) we will definitely stay at the Empress Hotel again. We re already recommending it to all our friends!	No problems whatsoever. This was a great way to book a room.
Izhar Oppwnheim 2008-09-29	Empress Hotel, Chang Klan Looking back on three weeks in Thailand I can say that the Empress was the best hotel we stayed in so far. The staff were nice and helpful, the breakfast was very good and the room was great - for 1200 bat a night we got a very clean, very convenient room with a very good bath room which had a lovely bath (which is not trivail in Thailand - more expensive hotels we stayed in had just a shower and weren t half as clean). If I ever get back to Chang Mai, I would book the empress in a heart beat.
Peter Henry 2008-08-15 until 2008-08-20	Empress Hotel, Chang Klan We were collected from Chiang Mai airport by the hotel shuttle and were upgraded on arrival from run of house to a deluxe room which was superb.The whole experience at the Empress was excellent.Staff were lovely, breakfast was a banquet and the location would be difficult to beat.The hotel is about a 10 minute walk to the night markets and bazaars and has a great selection of restaurants.We will stay there again next time we visit Chiang Mai.	As ever sawadee provided first class arrangements.
Liu Yu 2008-07-14 until 2008-07-16	Empress Hotel, Chang Klan A very nice hotel in Chiang Mai, not far away from the night bazzar. The rooms are clean and good, though the noise of toilet wash can be heard clearly from the ajacent room. anyway, it worth the price.	Very good and convinient.
John Chapman 2008-07-12 until 2008-07-14	Empress Hotel, Chang Klan Excellent hotel very friendly staff whole experience good will use again next time we visit Chang Mai	very good quick response to emails booked for ten people no problems will use again
Ethel Margaret De Pinto 2008-06-10 until 2008-06-13	Empress Hotel, Chang Klan Nice Clean room, staff friendly and helpful. Breakfast good. Not too far from night bazaar.	very good - no problems
Andrew Meakes 2008-05-28 until 2008-05-31	Empress Hotel, Chang Klan A very nice hotel within walking distance to the Night Bazaar. Very clean and modern rooms. Very good staff and good breakfast. Wouldn t hestitate from here staying again.	Very Good
Gerry Australia 2008-04-28 until 2008-05-02	Empress Hotel, Chang Klan I spent a week at this hotel and would highly recommend it. The staff are very polite and helpful. The room was comfortable and we enjoyed several swims in the crystal clear pool. Breakfast was included in the tariff - great variety of food and always fresh.	Online booking service was easy to use
Sven Sjolund 2008-04-11 until 2008-04-15	Empress Hotel, Chang Klan Empress is always nice and the staff realy helpfull me and my family always comeback	Excellent
Sarah Elaine Moise 2008-04-08 until 2008-04-12	Empress Hotel, Chang Klan The Empress hotel was clean and well maintained. We had 2 very nice rooms and the hotel staff were very polite and helpful. The Italian restaurant is superb and the breakfast buffet very palatable. Swimming pool is small but well maintained. Don t expect to be able to use the gym (no air conditioning and a wall of glass window which exacerbated the heat). Equipment pretty run down.	Some glitchon our booking for Empress hotel. Web request was not responded to and I had to chase 2 for confirmation. Once contact made the service worked well (as it did for a second hotel booking I made the same time).
Kfir Arie Granit 2008-04-04 until 2008-04-09	Empress Hotel, Chang Klan descent pricess good standard rooms, nice pool 10 mins. walknig from night bazzar or 50 BHT by tuk-tuk. laundry services are simply great- fast and clothes were remarkbly wrapped when returned.	simple and fast
G Richardson 2008-03-29 until 2008-04-03	Empress Hotel, Chang Klan Absolutely fantastic in all ways.Facilities,staff,food,service,and accomodation could not be faulted.Best value for money I have had anywhere in the world. Will definately stay here again.	Thanks to Sawadee for organising all my bookings in Thailand.No problems at all
Jennifer Stokes 2008-03-27 until 2008-03-30	Empress Hotel, Chang Klan lovely hotel. fantastic breakfast! great value for money! highly recommended.	great!
Robert Goldsmith 2008-03-18 until 2008-03-23	Empress Hotel, Chang Klan excellent service,all staff very friendly and all polite but some do need help with english language eg making a dinner reservation for 6 people at 6 pm I had to speak to 5 different people ! however this was thailand and I dont speak thai ! the hotel was very clean and well sited I was very happy with the hotel and would recommend it to others ,The internet service in the room was great as well	excellent ,but need small adjustment to web site/ pay site as you cannot change the amount to pay if something changes
Mr John.r.Bull 2008-03-15 until 2008-03-21	Empress Hotel, Chang Klan Have visited this hotel many times and have never been disappointed. Very central, good food and service. The room was spacious and comfortable and reasonably priced. Add the breakfast to your stay, great choice. Spoil yourself.	Booked by email direct. First class service.
Gudrun Bjork Petursdottir 2008-03-15 until 2008-03-17	Empress Hotel, Chang Klan Nice hotel with a good location. Friendly and helpful staff. Good rooms.	Great
Darren Buckley & Lamphu Sising 2008-03-15 until 2008-03-16	Empress Hotel, Chang Klan Great Hotel. Excellent facilities, room and service. Location is spot on for those who like to stay on the fringe of the entertainment and shopping areas The breakfast deserves a special mention as well as the the staff.	Sawadee.com? In one word OUTSTANDING.
Harthoorn 2008-01-04 until 2008-01-14	Empress Hotel, Chang Klan The Empress is a very good hotel.The Empress staff is friendly and 100 %professional. We stayed for more than 1 week and got automatically un upgrate to LONGSTAY-GUESTS which meant, lots of goodies and discounts. This is the third time we stayed there and will not be our last one. Note: Our room was complete renewed, everything, i mean everything, worked out fine.	as always - for years - reliable and good.
ZHOU WENHUA 2007-12-15 until 2007-12-19	Empress Hotel, Chang Klan Very nice hotel and we have a pleasant stay. We booked the deluxe room for 4 nights, the room is renovated just recently, and every thing is pretty new. Breakfast fine.Good location, close to night bezzar only 10 minutes walk, which the distance is good to avoid noisy market. Nice cafe around the hotel area. I will stay there again in next trip to ChiangMai.	Efficient and fast, good service
Henry Peter Cooke 2007-12-02 until 2007-12-08	Empress Hotel, Chang Klan Clean rooms, very friendly staff and overall good value for the money. I would definitely stay at the Empress again.
Malcolm Brown 2007-11-19 until 2007-11-29	Empress Hotel, Chang Klan I travel to Chiang Mai regularly and have for over 10 years and generally stop at the Empress staing there usually for 10 days or more. I have on occasions sampled other hotels but next trip returned to the Empress. Value for money I think it is the best in Chiang Mai. The rooms are a reasonable size well appointed and are kept very clean. Resterants are good and the breakfast is one of the best I have had in Thailand, better even than most hotels I have stayed in, even ones which have a higher star rating. The staff are all very efficient friendly and helpfull creating the very pleasant atmosphere the hotel has.	This is the first time I have used Sawadee and I am impressed. Will certainly use again.
Muensterer Bernd 2007-11-14 until 2007-11-15	Empress Hotel, Chang Klan Excellent hotel, great location, easy to find by car. Some good restaurants in walking distance. Would stay at the Empress again.	Excellent!
Susan Pascoe 2007-09-26 until 2007-09-29	Empress Hotel, Chang Klan Our stay at The Empress was really enjoyable. The lobby area is beautiful and the staff were very helpful. The rooms are spacious, spotlessly clean and the bathrooms excellent. Housekeeping staff were great and the breakfasts were some of the best that we have had in Thailand with a great selection of Western and Thai foods. There is a good sized swimming pooland bar area - there were some repairs happening around the pool during our stay however this wasn t disruptive. If you re looking for a great Thai food experience, try The Hug Restaurant which is only about 300m to the left of the Empress on the main road - fantastic!	Easy booking and very efficient - Thank you.
Graham Taylor 2007-04-17 until 2007-04-18	Empress Hotel, Chang Klan Excellent Value for an older but upscale hotel in Chiang Mai. Great pool and poolside bar. Exercise room is average by Western standards but pretty good for Thailand. Breakfast is good for Western food but poor for Thai food. Located a 5 minute tuk tuk ride from the old city, 10 minutes to the Riverside restaurants like Good View. New tower being built in front of this hotel but the noise didn t bother us. Overall, for 1,500 baht a night, good value for a hotel with AC, decent breakfast and full amenities.	Worked well so long as you plans are definite. Sawadee.com ran out of Superior rooms for our dates so I booked remainder of our stay at same hotel on Asiarooms.com. That service is okay too, but you have to pay when you book, not knowing if they will confirm your requested room or not.
Karen Fletcher 2007-04-12 until 2007-04-17	Empress Hotel, Chang Klan Very impressed with this hotel. Great location, within easy walking distance of the night market. The service was excellent and the staff friendly and extrememly helpful. The breakfast was superb, such a choice, and all fresh. We ate in one of the dining rooms and had a lovely meal. Pool good also. In all no compliants and would definately return.	Excellent and easy to use.
Stefan Eriksson 2007-03-31 until 2007-04-08	Empress Hotel, Chang Klan Empress is a nice hotel, clean and good-looking on the room! Genial personnel and a lot of delicate interior in the building. We reserve at your also next travel to Chiangmai! Thanks! Greetings Stefan o Sriwan Eriksson. Sweden	OK!
thiya avichzer 2007-03-29 until 2007-03-30	Empress Hotel, Chang Klan very good hotel. a bit af walking from the night bazar but clean very good service big room nice. best for its cos	fast helpful safe
Sten Wennberg 2007-01-27 until 2007-02-02	Empress Hotel, Chang Klan Exellent hotel where my wife and I have stayed several times and will most probably do again.	Smoth and efficient. Will use you again.
Urs Spaeti 2006-11-01 until 2006-11-02	Empress Hotel, Chang Klan Again at the Empress in Chiang Mai, I do like the hotel very much because of their friendlyness and the ood value I got for the prize paid. The room was clean and not too big, but who cares when you spend every day 18 hours outside exploring wonderfull Norththailand..... Urs S., Switzerland	Quick, easy and without any problems.
Ho Jorie 2006-09-02 until 2006-09-03	Empress Hotel, Chang Klan They have a Fantastic live band there! Only stayed at the hotel for 1 night, so not much to comment. But with this range of price, it is considered a better than average hotel.	Fast and easy
Jan Erik Johnsen 2006-06-22 until 2006-06-24	The Empress Hotel, Chang Klan Very nice hotel.A little luxury combined with a frendly atmosphare make you feel very comfortable	Very good
Chris Shewmake 2006-06-03 until 2006-06-06	The Empress Hotel, Chang Klan the pictures online for this hotel are somewhat decieving. Because of the low season this room was only 1250 baht ($30 USD). I thought since it was listed at about $50-60 USD during high season that it would be decent, I was wrong. Very dated and the rooms are dark and in drastic need of an update. The bathrooms have not been refurbished in 20-30 years so they do not appear very clean. I would put this hotel in the category of a very old Best Western in the US. The only redeeming quality of this hotel was the breakfast had many options. If I ever return to Chang Mai, I will stay at the Sheraton as there are not many other choices that are nice.
MARY BURT 2006-05-02 until 2006-05-16	The Empress Hotel, Chang Klan this is our third time visiting this hotel in Chaing mia it is a wonderful hotel to stay not far from the airport or the night market or the City The hotel staff are very friendly and polite also very helpful. We will certainly be going back again if we visit ChiangMai next year And iam Sure we Will We love it	thank you to Sawadeeour booking went wonderful no Problems again this year Will most certainly book with you next year as you take the problems out of booking thank you
MARY BURT 2006-05-02 until 2006-05-16	The Empress Hotel, Chang Klan beautiful holiday good hotel this is our third timr at this hotel will book again for next year thankyou to all the staff they were polite and friendly good food and comfortable room cant wait to return Mary and ALex Burt	no problems willbook with you next year thank you Mary And Alex burt
Tim Dunnigan 2006-04-17 until 2006-04-18	The Empress Hotel, Chang Klan Everything at the Empress was a delight. The satff were great with kids and the pool was wondereful for all of us. They are understanding in all ways, very helpful and speak English far better than my Thai. Gorgeous hotel.	A+ as usual!
Steven Babcock 2005-11-18 until 2005-11-19	Empress Hotel, Chang Klan This hotel is a great value for the money. It s an older hotel but it s in very good shape. I really like the Thai decorations and the overall look of this hotel. It s within walking distance or a very short tuk tuk ride to the night market.	Great booking service. No problems at all.
Fiona Kelly 2005-09-07 until 2005-09-10	Empress Hotel, Chang Klan The hotel was clean and well kept, with an impressive reception area. Not the most luxurious hotel I have ever stayed in but very good for the price and a decent sized room. We did have an issue with the electricity in our room on the first night but it was sorted out fairly speedily, with a large amount of apologies for the inconvenience! The staff were very friendly and helpful.	The booking service from sawadee if very good. Easy and speedy, would definitely use this website again.
John Michael M 2005-08-05 until 2005-08-21	Empress Hotel, Chang Klan Excellent Hotel, good value. The staff were friendly and helpfull.We would stay there again.
Carl Kotapish 2005-07-12 until 2005-07-15	Empress Hotel, Chang Klan Very nice hotel situated near the main market. Accomodations were very good. Would go there again.	Excellent, no hitches.
Stephan Van Oostenbrugge 2005-07-04 until 2005-07-10	Empress Hotel, Chang Klan very very good hotel. Excellent breakfast buffet (fresh own made bread). Good pool, very clean. Impressive lobby. Best hotel in Thailand we have been to so far.	excellent
Bruno Keller 2005-06-28 until 2005-07-01	Empress Hotel, Chang Klan All over a nice place to stay. The only thing the reception staff not really frindly and need to remind them twice we have a booking for some aditional night.	Perfect as always
Judith Whaley 2005-06-26 until 2005-06-30	Empress Hotel, Chang Klan My husband and I spent four nights at the Empress Hotel in Chiang Mai in June, 2005. For a very reasonable price, we had a good-sized room with a king-sized bed and all the usual amenities including a swimming pool. In addition, there was a plate of Thai fruit in the room on our arrival, new bottles of water every day (a necessity in Thailand), an extensive breakfast buffet including both Thai foods and more Western ones, and a coverlet on the bed by day and turndown service with a rosebud on the pillows by night. There is a Chinese restaurant and a French one on site in addition to the restaurant that provided the breakfast buffet, buffets for other meals and a la carte service,. We enjoyed the all-you-can-eat dim sum lunch at the Chinese restaurant and had two very good meals at the French restaurant. One of the highlights of our trip was the tableside presentation of our “Café Diablo” at the French restaurant. The Night Market is an easy “tuk-tuk” ride away, one can obtain a massage or a session of foot reflexology either next to the pool or in one’s room, and there are travel agents available on the premises to arrange tours of the different sights in the area. If we return to Chiang Mai, we will certainly stay at the Empress Hotel again.
Daniel Dahl 2004-11-30 until 2004-12-01	Empress Hotel, Chang Klan My wife and I really like the Empress. In international Chiang Mai it still feels very Thai. The service is great, the staff friendly and efficient. We have stayed there a few times, and have had our room upgraded each time. When in Chiang Mai, stay at the Empress... I think you will be pleased!	Sawasdee has a great booking service. We have used them for several hotels on this and other trips. They seem to be able to get rooms when other booking services fail. Also, they have very competitive prices.
GORAN MALENIC 2004-11-04 until 2004-11-06	Empress Hotel, Chang Klan epress hotel it is FANASTIC the service is very on the high level and personal friendly	evry was OK, like usual!
Ruthie Kittle 2004-10-31 until 2004-11-02	Empress Hotel, Chang Klan after spending several days in the jungle on a medical mission trip, this hotel was an oasis. we were treated like royalty. the accommadations very nice, excellant. the staff friendly and helpful. i would definately stay here again. a beautiful place.	easy and efficient
Bruno Keller 2004-10-01 until 2004-10-04	Empress Hotel, Chang Klan Even the Empress get older its still a excellent place to stay. Rooms are clean and and well maintained. Value of every THB you spend for the room and ABF. Airport suttle very good, coz they pick up you even you arrive Chiang Mai with Airlines like Thai Orient or Nok Air.	The Hotline of Sawadee.com is a really help line and the staff will assistance you until they have a good solution for you case. They let you feel that you are GUEST. Thank you to all staff of Sawadee.com.
Wayne K Jones 2004-08-16 until 2004-08-20	Empress Hotel, Chang Klan The Empress was very good for the price, especially the breakfast buffet. The beds were a little hard, even for Thailand. The staff was reasonable.	Never received email that first try of credit card had failed! But otherwise good, helped me over phone when had problem with never hearing about credit card not going through.
Mr.Colin Benford 2004-08-14 until 2004-08-23	Empress Hotel, Chang Klan The Empress hotel is one of the better class in Chang Mai with good clean rooms and friendly helpful staff. The breakfast is a bit samey but a reasonable selection. The description of walking times on their web site is a bit optomistic but there are Tuk Tuks (3 seater open taxi based on a motorcycle) available and wil take you most places quite cheaply. The hotel has an executive level which may well be worth trying and is is definately worth asking for a no smoking room if you are a non smoker.